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Payment Posting

Effective & Accurate Payment Posting

Payment Posting

THS assures Quick & Accurate posting of all the insurance payments from EOBs into the clients billing software.

THS Team accesses the Explanation of Benefits in two different ways

  1. Electronic Remittance Advice files: - Explanation of Benefit payments come in the form of ERA (Electronic Remittance Advice) files which are downloaded directly into the provider’s Practice Management system. All posting is done directly in the system. Electronic remittances typically contain a high volume of payment transactions
  2. Paper Remittance Notices/Manual Payment Posting: - Paper Eras are forwarded/Scanned to THS Team upon receipt by the practice. After the receipt of the Paper Era they are been carefully entered into the P.M system making sure each and every amount is been posted correctly from the given era. Payment information from scanned images of Explanation of Benefit (EOB) documents is captured and each line item is posted to the respective patient accounts. By developing practice and physician-specific business rules along with our team, you will be able to ensure accurate payments, adjustments, write-offs and balance transfers
  3. Posting Patient Payment:-  Patient payments should be accounted in order to properly close the claim and avoid any inflated AR. Our team has extensive experience in processing payment received from patients via different channels like cash collections, checks and credit cards (patient portals). Our payment processing professionals account for patient payments, make decisions on transferring any pending balances to secondary insurers, and resolve any credit balances

If there is a remaining balance on a claim or a claim is denied, it becomes the responsibility of our expert AR/Denials team. Also we do post denials into the customer’s practice management system and take actions such as billing the secondary payer, transferring the balance to the patient account, making adjustments/ write-offs as per defined policies, and routing the denied claims to appropriate work queues.